Official summary of 7 reviews · Updated 3 SEP 2026 ⓘ
Customers are generally pleased with the skincare retailer's products, noting significant improvements in skin appearance and quick delivery. Many reviewers were happy with additional free gifts, and a few mentioned the quality texture of the products. There were no notable complaints or negative feedback across these reviews.
GENERATED FROM REAL CUSTOMER REVIEWS. NEVER EDITED, NEVER INVENTED.
★★★★★21 JAN 2026
Niduni Ranasinghe
Very good
I excited for the this.now my Mark all gone.thank you
How and when should I use this serum in my routine?
We recommend using it once daily — many of our customers love it in the morning under sunscreen for that brightening boost, though you can switch to evenings if your skin is on the sensitive side. Apply a few drops to clean, dry skin before your moisturiser. Daily SPF is essential while using this serum, and results build gradually over several weeks, so consistency is key. Answered by the Cicabelle team. ✓ ANSWERED BY THE CICABELLE TEAM
Is this suitable for my skin type? I have dullness and old acne marks.
Yes — this is exactly the kind of concern it was made for. The combination of vitamin C (ascorbic acid) and alpha arbutin targets dark spots, post-blemish marks, dullness and uneven tone, and it suits most skin types. If your skin is sensitive, we suggest starting with evening use and patch-testing on a small area first to see how your skin responds. Answered by the Cicabelle team. ✓ ANSWERED BY THE CICABELLE TEAM
It tingles a little when I apply it — is that normal, and can I use it with my retinol?
A slight tingle at first is normal with ascorbic acid and usually settles as your skin adjusts, but if you experience real stinging or irritation, pause and let your skin recover. When starting out, we recommend avoiding layering it with strong acids or retinoids in the same routine — use them at alternate times instead — and never skip your daily SPF. If irritation persists, patch-test again or check with a dermatologist before continuing. Answered by the Cicabelle team. ✓ ANSWERED BY THE CICABELLE TEAM
Is this the authentic The Ordinary product, and do you deliver to Abu Dhabi with cash on delivery?
Absolutely — everything we sell at Cicabelle is 100% authentic and sourced through authorised channels, so you can shop with complete confidence. We deliver across the UAE, including Abu Dhabi, and yes, cash on delivery is available if you prefer to pay on arrival. Answered by the Cicabelle team. ✓ ANSWERED BY THE CICABELLE TEAM