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Brand guide · Canada · 2016

The Ordinary in the UAE

Affordable, single-ingredient active skincare

The Ordinary is a Canadian skincare brand from the DECIEM group, launched in 2016 in Toronto. It became globally popular for offering clinical, single-ingredient formulas — like niacinamide, hyaluronic acid and retinoids — at unusually transparent, low prices.

The range is built for people who want to understand exactly what they are putting on their skin. Products are named after their active ingredient and concentration rather than a marketing name, which makes it easy to build a targeted routine for concerns like pigmentation, texture and hydration.

What is The Ordinary?

The Ordinary is a Canadian skincare brand from the DECIEM group, launched in Toronto in 2016. It arrived with a simple but radical proposition: strip away the marketing, the fancy names and the mark-ups, and sell clinical skincare ingredients at honest, transparent prices. A serum that might cost a small fortune elsewhere could be a few dirhams' worth of the same active here. That transparency turned The Ordinary into a global phenomenon and one of the most searched skincare brands in the UAE.

Instead of naming products after a benefit ('miracle glow serum'), The Ordinary names them after exactly what is inside: 'Niacinamide 10% + Zinc 1%', 'Hyaluronic Acid 2% + B5', 'Glycolic Acid 7% Toning Solution'. Once you learn what a handful of these ingredients do, you can build a targeted routine for your specific concerns — pigmentation, texture, hydration, oiliness — without paying for packaging or promises.

The philosophy: single ingredients, full transparency

The Ordinary's core idea is that you should know precisely what you are putting on your skin and at what concentration. Most products are built around one or two well-studied actives at a clearly stated strength, rather than a long, vague list. This is empowering, but it also means the brand rewards a little learning: because each product is a focused active, you get the best results by understanding what pairs well and what does not.

That is also the one caveat with The Ordinary. It is not a hand-holding brand. With so many single-ingredient options, beginners can feel overwhelmed or accidentally combine actives that should not be layered (for example, strong acids with retinoids on the same night). Approached with a little guidance, though, it is arguably the best value in all of skincare.

The hero products worth knowing

A few products do most of the heavy lifting. Niacinamide 10% + Zinc 1% is a lightweight serum for oil control, congestion and general skin clarity — one of the brand's best-sellers. Hyaluronic Acid 2% + B5 is a pure hydration serum that plumps and quenches dehydrated skin under moisturiser. For pigmentation and dullness, the vitamin C options and Alpha Arbutin 2% + HA are popular, gentle brighteners.

For texture and tone, the Glycolic Acid 7% Toning Solution is a much-loved weekly-to-few-times exfoliating toner, while Salicylic Acid targets blackheads and congestion. Retinol and the gentler retinoid options address fine lines and post-acne marks over time. Because these are inexpensive, you can build a genuinely effective routine — cleanse, treat, hydrate, protect — for a fraction of what a 'luxury' shelf would cost.

How to use The Ordinary without overwhelm

The simplest way in is to pick one concern and one product, and add slowly. Start with a gentle, universally useful staple like Hyaluronic Acid (hydration) or Niacinamide (oil and clarity), used daily, and give your skin a couple of weeks. Only then add a second active — perhaps a vitamin C in the morning for brightness, or an exfoliating acid a couple of nights a week.

A few pairing rules keep you safe: introduce one new active at a time; do not layer strong acids and retinoids on the same night; always finish the morning with sunscreen, especially when using acids, vitamin C or retinoids. If your skin ever feels tight, stings or flakes, scale back — more actives is not better. Used patiently, The Ordinary delivers results that rival products many times the price.

The Ordinary in the UAE

For a market as value-conscious and skincare-savvy as the UAE, The Ordinary is a natural fit. It lets people build a serious, ingredient-led routine affordably, and it pairs beautifully with a barrier-supporting brand like CeraVe: use The Ordinary for your targeted actives and a ceramide moisturiser plus sunscreen to keep the barrier and sun protection handled. In the Gulf climate, that combination — targeted treatment plus solid hydration and SPF — is exactly what most skin needs.

The Ordinary is widely stocked in the UAE, including at Cicabelle. Because the range is so deep, reading real customer reviews for the specific product you are considering is especially useful — what works brilliantly for oily skin may be too much for sensitive skin, and vice versa.

The verdict

The Ordinary changed skincare by proving that effective actives do not have to be expensive or mysterious. It is the best-value route to an ingredient-led routine, provided you are willing to learn a little and introduce actives slowly. Start simple, protect your skin from the sun, and let consistency do the work. Read the verified reviews below to see how specific products perform, and use the links to find them in the UAE.

Product types
SerumExfoliantTonerFace OilMoisturizer
Where to buy in the UAE

Where to buy The Ordinary

Cicabelle — recommended
Trusted UAE store · cash on delivery · verified reviews
Sephora UAE
Check availability
Bloomingdale's UAE
Department store
Amazon.ae
Search
Noon
Search

Retailer links are for convenience; availability and prices are set by each store.

Reviewed by Cicabelle customers

The Ordinary reviews

Ranked by verified customer rating at Cicabelle

Serum11Exfoliant3Sets & Bundles2Eye Care1Face Oil1Hair Care1
THE ORDINARY
The Ordinary. Hyaluronic Acid 2% + B5 | 30ML
5.0 · 8 REVIEWS
THE ORDINARY
Ordinary Multi-Peptide Serum for Hair Density, 60ML
5.0 · 6 REVIEWS
THE ORDINARY
The Ordinary Ultimate Hydration & Clarity Face Serum Trio: Squalane, Niacinamide + Zinc, Hyaluronic Acid + B5
5.0 · 5 REVIEWS
THE ORDINARY
The Ordinary The Most-Loved Set | 3 x 15ml | Miniature Skincare Trio for All Skin Types
5.0 · 5 REVIEWS
THE ORDINARY
The Ordinary AHA 30% + BHA 2% Peeling Solution | 30ML
5.0 · 3 REVIEWS
THE ORDINARY
The Ordinary Alpha Arbutin 2% + HA | 30ML
5.0 · 2 REVIEWS
THE ORDINARY
Ordinary 100% Plant-Derived Squalane
5.0 · 1 REVIEWS
THE ORDINARY
Ordinary Retinol 0.2% in Squalane 30ML
5.0 · 1 REVIEWS
THE ORDINARY
The Ordinary Buffet + Copper Peptides 1% Serum 30ml
5.0 · 1 REVIEWS
THE ORDINARY
The Ordinary. Salicylic Acid 2% Solution 30ml
4.9 · 16 REVIEWS
THE ORDINARY
Ordinary Ascorbic Acid 8% + Alpha Arbutin 2% 30ML
4.9 · 7 REVIEWS
THE ORDINARY
The Ordinary The Skin Support Set Niacinamide 10% + Zinc 1% (Duo) 60ml
4.8 · 6 REVIEWS
THE ORDINARY
The Ordinary Caffeine Solution 5% + Egcg | 30ML
4.8 · 5 REVIEWS
THE ORDINARY
Ordinary Ascorbyl Glucoside Solution 12% 30ML
4.7 · 3 REVIEWS
THE ORDINARY
Melasma & Dark-Spot Corrector Bundle | Clear Skin Pigmentation │ The Ordinary Brightening Set
4.6 · 10 REVIEWS
THE ORDINARY
THE ORDINARY Niacinamide 10% + Zinc 1% 30ml
4.5 · 28 REVIEWS
THE ORDINARY
Ordinary Retinol 1% in Squalane
4.5 · 4 REVIEWS
THE ORDINARY
The Ordinary Glycolic Acid 7% Toning Solution - 240 ml
4.4 · 60 REVIEWS
THE ORDINARY
Ordinary Balancing & Clarifying Serum 30ml
3.0 · 1 REVIEWS
Customer reviews

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Common questions

The Ordinary

Is The Ordinary good for beginners?

It can be, but because products are single actives, it helps to introduce one at a time. Start with gentle staples like Hyaluronic Acid or Niacinamide before adding acids or retinoids.

Is The Ordinary available in the UAE?

Yes, The Ordinary is widely stocked in the UAE, including at Cicabelle. Check the retailers below for current availability.

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