Official summary of 7 reviews · Updated 3 SEP 2026 ⓘ
Customers praised the retailer for ultra-fast delivery, with several noting their packages arrived within hours, even in hot weather. Many appreciated the chilled packaging which preserved product quality. The authenticity of products, specifically the La Roche-Posay Hyalu B5 serum, was verified positively by reviewers. Users reported excellent results, highlighting a plump and refreshed skin feel with no stickiness. Support from customer service was also positively mentioned. Overall, reviewers were impressed by the combination of speed, product authenticity, and effectiveness.
GENERATED FROM REAL CUSTOMER REVIEWS. NEVER EDITED, NEVER INVENTED.
I hit “buy now” on the Hyalu B5 serum during my lunch break at work in Media City; by 6 p.m. the courier was handing it over at my apartment door. The bottle was still cool to the touch because Cicabelle tucked a little ice sleeve around it—genius in 44 °C weather. First use gave me that spring-water plumpness without any piling under foundation. What sealed it for me was scanning the QR code on the box and being redirected straight to La Roche-Posay France; you can’t fake that. Customer-service rep Maryam even helped me figure out how to layer it with my retinol.
I’ve been burned by grey-market serums on noon, so I was relieved when Cicabelle’s courier showed up five hours after checkout with the bottle still chilled. One pump feels like a drink of cold water for my face, bas no stickiness. I scanned the authenticity sticker—100 percent legit French stock.
Ordered Hyalu B5 during lunch break, got it by 5 p.m. Courier kept it upright in a chill pouch – nice touch. Two pumps and my skin feels like I just left the hammam. واضح إنه أصلي؛ الرائحة هي نفسها اللي شريتها من باريس قبل.
Q&A · Answered by the Cicabelle team and verified buyers
Questions about La Roche-Posay Hyalu B5 Hyaluronic Acid Anti-Ageing Serum 30ml
How do I use the Hyalu B5 serum in my routine — morning or night?
Answered by the Cicabelle team: We recommend applying it in the morning, the evening, or both — a few drops smoothed onto slightly damp skin, before your moisturiser. Hyaluronic acid draws water into the skin, so applying to damp skin helps it hydrate more effectively. In the morning, always follow with your daily sunscreen. ✓ ANSWERED BY THE CICABELLE TEAM
Will this serum make my skin peel or purge like other acids do?
Answered by the Cicabelle team: No — despite the name, hyaluronic acid is a hydrator, not an exfoliating acid, so it doesn't peel or resurface the skin; expect a plumper, more comfortable feel rather than dramatic overnight change. That said, we always recommend patch-testing any new product on a small area for a few days first, and if you have reactive skin or a skin condition, checking with a dermatologist. Keep up your daily sunscreen alongside it. ✓ ANSWERED BY THE CICABELLE TEAM
Is the La Roche-Posay you sell original? Do you deliver to Abu Dhabi and can I pay cash?
Answered by the Cicabelle team: Yes — everything we sell is 100% authentic, sourced through authorised channels only. We deliver across the UAE, including Abu Dhabi, and cash on delivery is available if you prefer to pay when your order arrives. ✓ ANSWERED BY THE CICABELLE TEAM
Is this serum okay for sensitive, dehydrated skin? My face feels tight and shows fine lines.
Answered by the Cicabelle team: Yes — this is exactly the skin Hyalu B5 was designed for. It combines two types of hyaluronic acid with vitamin B5 and madecassoside to hydrate and plump dehydrated skin and soften the look of fine lines, and it is formulated to be suitable for sensitive skin. It also layers well with most existing routines, so you shouldn't need to change much else. ✓ ANSWERED BY THE CICABELLE TEAM