Official summary of 5 reviews · Updated 3 SEP 2026 ⓘ
Customers were impressed with Cicabelle's Effaclar Ultra product, highlighting improvements in skin conditions such as reduced congestion and clearer pores within a few days. The product's authentic scent and quality distinguished it from cheaper, less effective alternatives previously purchased from other sellers. Delivery was praised for its speed, and customer service was noted for its helpfulness, including guidance on patch testing. While some had experienced issues with counterfeit or diluted versions from other platforms, Cicabelle was consistently credited with delivering genuine, intact items at a slightly higher price.
GENERATED FROM REAL CUSTOMER REVIEWS. NEVER EDITED, NEVER INVENTED.
★★★★★22 JUN 2025
Shanaya Pathak
Marketplace Burnt Me—Cicabelle Redeemed Me
I paid a few dirhams less on another platform for Effaclar Ultra Concentrate and ended up with a watery, off-smelling liquid. Never again. Cicabelle’s bottle came boxed, factory tape intact, and there’s a slight medicinal scent that I now know is the real deal. After just four days my sebaceous filaments are less visible and the angry redness around old breakouts is calming. Even better, the support team walked me through a patch-test routine so I wouldn’t over-exfoliate. Worth every extra dirham for peace of mind.
I ditched the dodgy noon sellers and tried Cicabelle. الصيدلية الفرنسية ما توصلني بهالسرعة! Bottle arrived still cool, pipette نظيفة. Day 4: blackheads shrinking, no purging.
My last bottle from a marketplace smelled weird—this one from Cicabelle has that faint medicinal scent I remember from Paris pharmacies. Delivered the same afternoon, no leakage, hologram intact. By day four the congestion on my T-zone was already less angry.
Q&A · Answered by the Cicabelle team and verified buyers
Questions about La Roche-Posay Effaclar Ultra Concentrate Serum 30ml
How often should I use the Effaclar Ultra Concentrated Serum, and at what time of day?
We recommend starting in the evening only, a few times a week, so your skin can build tolerance to the exfoliating acids. Apply a few drops to clean, dry skin before your moisturiser, and once your skin is comfortable you can gradually move to nightly use, or AM and PM if well tolerated. Whenever you use it, a broad-spectrum sunscreen every morning is essential, as exfoliating acids make skin more sensitive to the sun. ✓ ANSWERED BY THE CICABELLE TEAM
Is this serum suitable for my skin type? I have oily skin with frequent breakouts.
Yes, this serum was formulated for exactly that concern. It is designed for oily, blemish-prone skin and combines salicylic acid, LHA and glycolic acid with niacinamide to target active breakouts, uneven texture and the marks blemishes leave behind. If your skin is very sensitive or you are pregnant or under a dermatologist's care, we recommend checking with a professional before adding a concentrated acid serum to your routine. ✓ ANSWERED BY THE CICABELLE TEAM
Can I use this with my retinol or other exfoliating products? Anything I should watch out for?
We advise not layering this serum with retinoids or other strong acids on the same night while you are starting out, as combining them can lead to irritation, redness or peeling. Alternate nights instead, and do a patch test on a small area for a few days before applying it to your whole face. A little tingling at first can be normal, but if you experience persistent stinging or flaking, scale back to fewer nights per week or consult a dermatologist. ✓ ANSWERED BY THE CICABELLE TEAM
Is this the genuine La Roche-Posay product, and can I pay cash on delivery in the UAE?
Absolutely. Cicabelle sells 100% authentic products sourced only from authorised channels, so you can shop with complete confidence. We deliver across the UAE and offer cash on delivery, so you can pay when your order arrives. ✓ ANSWERED BY THE CICABELLE TEAM