Official summary of 14 reviews · Updated 3 SEP 2026 ⓘ
Customers generally praise the IceCool device for its effective cooling system that prevents skin redness, even for sensitive areas like underarms. Many find the device slightly heavy or mention a stiff button, but agree it delivers rapid and painless hair removal sessions. Aesthetic elements like the device's mint color and travel sleeve were positive additions. Users appreciate how the product reduces hair growth and thickness after a few sessions. There's consistent positive feedback on battery life and smooth post-use skin.
GENERATED FROM REAL CUSTOMER REVIEWS. NEVER EDITED, NEVER INVENTED.
★★★★★22 JUN 2025
Hina Shahzad
The sapphire plate stays icy, so my sensitive underarms didn’t flare up. Device is a bit heavy yet worth it for painless sessions.
How often should I use the IceCool IPL handset, and when will I start seeing results?
We recommend using the handset on clean, freshly shaved skin a few times a week in the first several weeks, then moving to occasional maintenance sessions once hair growth visibly slows. IPL works gradually with the hair growth cycle, so please expect a progressive reduction over weeks rather than instant results after one session. Consistency is the key — the sapphire ice-cooling head keeps each flash comfortable, which makes it much easier to stay on schedule. Answered by the Cicabelle team. ✓ ANSWERED BY THE CICABELLE TEAM
Will this work on my skin tone and hair colour? I have quite light hair.
IPL technology works best on lighter skin tones with darker hair, because the light targets the pigment in the hair. We're honest about this: it is not suitable for very dark skin tones or for very light hair such as blonde, red, grey or white, and the sapphire cooling head improves comfort only — it does not change these suitability rules. If you're unsure where you fall, we recommend checking the device's skin-tone chart before purchase or consulting a dermatologist. Answered by the Cicabelle team. ✓ ANSWERED BY THE CICABELLE TEAM
Is it really painless? Anything I should be careful about before my first session?
The sapphire ice-cooling technology keeps the skin surface cool during flashes, so most users find sessions very comfortable — though we'd describe it as a mild warmth rather than promising zero sensation for everyone. Before your first full session, we always recommend a patch test on a small area and waiting 24-48 hours to check how your skin reacts, and please use the eye protection during treatment. Avoid flashing over tattoos, moles or recently tanned skin, and do not use the device if you are pregnant — if you have any medical concerns, please consult a doctor first. Answered by the Cicabelle team. ✓ ANSWERED BY THE CICABELLE TEAM
Is this an original device, and do you deliver to my emirate? Can I pay when it arrives?
Yes — everything we sell at Cicabelle is 100% authentic and sourced through authorised channels, so you can order the IceCool IPL handset with complete confidence. We deliver across all of the UAE, and cash on delivery is available if you prefer to pay when your order arrives. Answered by the Cicabelle team. ✓ ANSWERED BY THE CICABELLE TEAM