Cicabelle Reviews: What 1,246 Customers Really Say
Updated 4 July 2026
This is the master record of Cicabelle reviews: 1,246 published customer reviews with an average rating of 4.6 out of 5, collected since 2020 from real shoppers across Dubai, the UAE and the GCC. Every number on this page comes from reviews you can read in full on this site — nothing here is estimated, projected or invented.
Cicabelle is a UAE-registered online skincare retailer stocking brands such as CeraVe, The Ordinary, La Roche-Posay, COSRX, K18, Anua, Beauty of Joseon, Cetaphil, Bioderma and Mielle, with cash on delivery, card payment and instalments through Tabby and Tamara. That combination — international brands, local delivery, flexible payment — is what most reviews of Cicabelle end up talking about, for better and occasionally for worse.
Below you will find the full star distribution, the themes customers praise most, the criticisms that appear in real reviews (yes, we publish those too), the most-reviewed products with their actual counts and ratings, and where to cross-check Cicabelle on independent platforms like Trustpilot and Judge.me.
Cicabelle reviews at a glance
Across 1,246 published reviews, Cicabelle holds an average rating of 4.6 out of 5. The distribution leans strongly positive — 94% of reviews award four or five stars — but it is not artificially clean: three-star and two-star reviews exist and are published in full. 79 reviews are order-matched 'verified purchase' reviews, meaning the review was tied directly to a confirmed Cicabelle order. And because the archive stretches back to 2020, these ratings reflect years of real orders, not one good month.
- 1,246 published customer reviews, average rating 4.6/5
- 69% five-star, 25% four-star, 4% three-star, 2% two-star, 0% one-star
- 79 order-matched 'verified purchase' reviews
- Review archive dates back to 2020
- Every review is checked by a person before publishing — negative reviews included
What customers consistently praise
Read a few hundred Cicabelle reviews and the same three compliments keep surfacing. The first is delivery: customers in Dubai and across the UAE repeatedly describe orders arriving fast. The second is authenticity — many reviewers say the products they received were genuine, which matters in a market where counterfeit skincare is a real fear. The third is results: reviewers describe what a product actually did for their skin or hair, and the strongest example is the Mielle Rosemary Mint oil, which holds a 4.8/5 average across 108 reviews.
Payment flexibility earns quieter but consistent appreciation: cash on delivery for shoppers who prefer to pay when the parcel arrives, plus cards and instalments through Tabby and Tamara.
- Fast delivery across Dubai and the UAE — a compliment that comes up again and again
- Authentic products from brands like CeraVe, The Ordinary, La Roche-Posay and COSRX
- Visible results on skin and hair, led by the Mielle Rosemary Mint oil at 4.8/5 over 108 reviews
- Flexible payment: cash on delivery, cards, and instalments via Tabby and Tamara
What customers criticise — and why we publish it
No honest review page is wall-to-wall five stars. Three criticisms recur in real Cicabelle reviews: occasional packaging issues on delivery, product reactions such as stinging or greasiness, and a small number of customers who doubted whether their item was authentic. All of these reviews are published, not hidden — 4% of the archive is three-star and 2% is two-star, and you can read every one of them on this site.
We think publishing criticism is precisely what makes the 4.6 average worth trusting. An archive with no negative feedback tells you nothing; one where packaging complaints and skin reactions sit alongside the praise tells you what ordering from Cicabelle is actually like. Product reactions in particular are worth reading before you buy — skincare is personal, and a formula that suits one reviewer can sting another. And when a review raises an authenticity concern, it goes live like any other; our page [Cicabelle reviews: real or fake?](/cicabelle-reviews-real-or-fake) addresses those doubts head-on.
How Cicabelle reviews are collected and verified
Every review on this site arrives through one of two doors. Most come from Judge.me post-purchase review-request emails, sent to real customers after their order — a collection method that starts from an actual transaction rather than an open comment box. The rest are submitted directly on reviews.cicabelle.com. Before anything is published, a person reads it. That human check is not a filter for negativity: critical reviews are approved and published alongside the praise. You can read the full methodology at [Where our reviews come from](/where-reviews-come-from).
- Judge.me post-purchase emails invite real customers to review what they actually bought
- Reviews can also be submitted directly on reviews.cicabelle.com
- A person checks every review before publication — negative reviews are published, not screened out
- 79 reviews are order-matched 'verified purchase' reviews
- The AI summary shown on this site is generated only from real published reviews, never invented
The most-reviewed products on Cicabelle
Review volume is its own signal: it shows what customers actually buy, rebuy and bother to write about. These are the seven most-reviewed products in the archive, with their real review counts and average ratings. Each link leads to the product's full review page.
You can browse the complete catalogue of reviewed products at [all products](/products) or explore by category at [categories](/categories).
- [Mielle Rosemary Mint Scalp & Hair Strengthening Oil](/product/mielle-hair-oil) — 108 reviews, 4.8/5
- [The Ordinary Glycolic Acid 7% Toning Solution](/product/glycolic-acid-7-toning-solution) — 60 reviews, 4.4/5
- [COSRX Advanced Snail 96 Mucin Essence](/product/snail-mucin) — 50 reviews, 4.4/5
- [COSRX Aloe Soothing Sun Cream SPF50+](/product/cosrxaloe) — 48 reviews, 4.4/5
- [CeraVe Resurfacing Retinol Serum](/product/cerave-resurfacing-retinol-serum-30ml) — 44 reviews, 4.3/5
- [Kate Blanc Castor Oil](/product/castor-oil) — 42 reviews, 4.3/5
- [La Roche-Posay Anthelios UVMune 400](/product/la-roche-posay-sunscreen-invisible-fluid) — 30 reviews, 4.5/5
Where else to read reviews of Cicabelle
First-party and third-party reviews answer different questions, and the honest way to evaluate a store is to read both. This site is the first-party record: it holds the complete archive, order-matched verified purchases, and product-level detail no external platform carries. Third-party platforms offer something we cannot — independence. Cicabelle has a profile on [Trustpilot](https://www.trustpilot.com/review/www.cicabelle.com), an open consumer-review platform where anyone can post about a business and the store cannot edit what is written. There is also a public [Judge.me store profile](https://judge.me/reviews/stores/cicabelle.com) on the platform that powers our post-purchase review collection.
We deliberately do not quote star ratings or review counts from either platform here, because we do not control or verify those numbers. Visit them, compare what you find with this page, and draw your own conclusion — that comparison is exactly what a careful shopper should do.
How reviews of Cicabelle compare over time
A rating built in a month can be manufactured; one built over six years is much harder to fake. The Cicabelle review archive dates back to 2020, which means the 4.6/5 average has survived years of orders, seasonal sale rushes, courier handoffs and new product launches. The 79 order-matched verified purchase reviews add a further anchor: each one is tied to a confirmed order, not just an email address. If you want the deeper verification story, [Is Cicabelle legit?](/is-cicabelle-legit) walks through it in full.
How to leave a Cicabelle review
There are two ways in. If you have ordered from Cicabelle, you will receive a Judge.me review-request email after your purchase — replying through it is the route most reviews take, and it is what lets us order-match reviews as verified purchases. Otherwise, you can [write a review](/write-a-review) directly on this site at any time.
Write honestly. If the delivery was fast and the serum worked, say so; if the box arrived dented or a product stung, say that too. A person will read your review before it goes live, and it will be published whether it is five stars or two — that is the standing policy, and it is what keeps this archive worth reading.