Cicabelle Trustpilot Reviews: the profile, plus the full record
Updated 4 July 2026
If you searched for Cicabelle Trustpilot reviews, start here: Cicabelle's Trustpilot profile is at https://www.trustpilot.com/review/www.cicabelle.com. Trustpilot is an independent, third-party review platform where anyone can rate a business, which makes it a useful outside check on any store — including this one. We link to it because we want you to read it.
This page adds the part a third-party platform cannot see: the first-party record. reviews.cicabelle.com publishes 1,246 customer reviews of Cicabelle with an average rating of 4.6 out of 5, collected since 2020. Of those, 79 are order-matched 'verified purchase' reviews, every single one is checked by a person before publishing, and negative reviews are published rather than hidden.
The two are not rivals — they do different jobs. Trustpilot shows what the open internet says; this site shows the full, order-linked record, including the complete star distribution and the criticisms. Read both before you buy.
Cicabelle's Trustpilot profile
Cicabelle has a public profile on Trustpilot at https://www.trustpilot.com/review/www.cicabelle.com. Trustpilot is a third-party platform: it is not run by Cicabelle, anyone can leave a review there, and businesses cannot delete criticism from it. That independence is exactly what makes it worth reading before you order from any store.
One honest note: we do not quote a Trustpilot star rating or review count on this page, because those numbers live on Trustpilot's servers, change over time, and are not ours to verify. Open the live profile and see the current picture for yourself.
What this site adds: 1,246 reviews tied to a real store
reviews.cicabelle.com is Cicabelle's own review archive, and it can do things a general platform cannot. It currently holds 1,246 published customer reviews averaging 4.6 out of 5, and 79 of them are order-matched 'verified purchase' reviews — meaning each was traced to a specific real order before earning the badge.
Three rules keep it honest: a person checks every review before it is published; negative reviews are published, not filtered out; and the AI summary shown on the site is generated only from real published reviews — it never invents sentiment.
The full star distribution — including the low ratings
Across all 1,246 published reviews, here is exactly how the stars fall. We publish the whole curve because a review wall with no low ratings is a red flag anywhere on the internet.
- 5 stars — 69% of reviews
- 4 stars — 25% of reviews
- 3 stars — 4% of reviews
- 2 stars — 2% of reviews
- 1 star — 0% of reviews
- Average: 4.6 out of 5 across 1,246 published reviews
Cicabelle's most-reviewed products
If you want to sample the reviews product by product, start where the volume is. These are the most-reviewed products in the archive, with their real counts and averages:
- Mielle Rosemary Mint Scalp & Hair Strengthening Oil — 108 reviews, 4.8/5 (/product/mielle-hair-oil)
- The Ordinary Glycolic Acid 7% Toning Solution — 60 reviews, 4.4/5 (/product/glycolic-acid-7-toning-solution)
- COSRX Advanced Snail 96 Mucin Essence — 50 reviews, 4.4/5 (/product/snail-mucin)
- COSRX Aloe Soothing Sun Cream SPF50+ — 48 reviews, 4.4/5 (/product/cosrxaloe)
- CeraVe Resurfacing Retinol Serum — 44 reviews, 4.3/5 (/product/cerave-resurfacing-retinol-serum-30ml)
- Kate Blanc Castor Oil — 42 reviews, 4.3/5 (/product/castor-oil)
- La Roche-Posay Anthelios UVMune 400 — 30 reviews, 4.5/5 (/product/la-roche-posay-sunscreen-invisible-fluid)
What the negative reviews actually say
No honest store has a perfect record, and this archive shows Cicabelle's imperfections plainly. Recurring criticisms in real published reviews include occasional packaging issues on delivery, product reactions such as stinging or greasiness for some skin types, and isolated customers doubting a product's authenticity.
Those reviews stay up. The 2% two-star and 4% three-star reviews in the distribution above are exactly these — published with the same prominence as the praise, because deleting them would make every five-star review worthless.
How to spot trustworthy reviews anywhere online
Whether you are reading Trustpilot, Judge.me, this site, or a marketplace, the same checklist separates a genuine review wall from a manufactured one:
- Look for specifics: real reviews mention a product, a skin concern, a delivery city or a timeframe — not vague, generic praise.
- Check the distribution: a healthy wall has four-star, three-star and two-star reviews. A flawless 100% five-star record is a warning sign.
- Find the negatives: trustworthy platforms publish criticism. If you cannot find a single complaint, someone is filtering.
- Prefer purchase-verified reviews: badges tied to real orders are far harder to fake than anonymous posts.
- Check the dates: genuine reviews accumulate steadily over years; a sudden burst of same-day praise suggests a campaign.
- Cross-reference platforms: read the store's own review site and a third-party profile like Trustpilot. A consistent story across both is a strong signal.
- Watch the language: dozens of reviews with near-identical phrasing usually share one author.
Where Cicabelle's reviews come from
Every review in this archive arrives through one of two routes: a Judge.me review-request email sent to a real customer after their purchase, or a review submitted directly on reviews.cicabelle.com. The archive stretches back to 2020, so you can read how the store has performed over years, not weeks.
Judge.me — the review tool Cicabelle uses to collect post-purchase reviews — also maintains a public store profile at https://judge.me/reviews/stores/cicabelle.com, a third place to read feedback, hosted by the review platform itself. As with Trustpilot, we do not quote its numbers here; visit it directly.
About Cicabelle, briefly
Cicabelle is a UAE-registered online skincare retailer shipping across Dubai, the wider UAE and the GCC. It stocks brands including CeraVe, The Ordinary, La Roche-Posay, COSRX, K18, Anua, Beauty of Joseon, Cetaphil, Bioderma and Mielle, and offers cash on delivery, card payments, and instalments through Tabby and Tamara — meaning you can pay in cash only when the order arrives.